GRAND RAPIDS, Mich. -- Grand Rapids Police Chief Eric Winstrom says his department has undergone transformational changes since he presented a review to the city commission three years ago.
He summarized the reforms and improvements that have taken place since then at the commission's Committee of the Whole meeting Tuesday.
Chief Winstrom mentioned that police officers and civilian staff members are leading several initiatives to improve public safety and trust. Among the changes have been a a renewed focus on the sanctity of human life in all police responses. Winstrom said the police department has strengthened its training on de-escalation, and its response to resistance and use of force,
It also introduced updated crowd control techniques.
Chief Winstrom told the Commission that transparency efforts have expanded through hundreds of community meetings, increased media engagement and ongoing work to reduce the Freedom of Information Act (FOIA) backlog. The department has also civilianized select roles to diversify perspectives and return more sworn officers to street patrol.
To enhance training, GRPD incorporated virtual-reality tools for scenario-based exercises. The co-response team has grown with additional clinicians, and the victim services unit has been expanded to support follow-up care.
He also reported that recruitment efforts have focused on attracting both new and experienced officers who reflect the community’s diversity and values.
Winstrom acknowledged that public safety is community-wide endeavor and the ongoing feedback and collaboration he has received over the past 36 months has been integral in the progress his department has made.
"These improvements would not have been possible without the active participation of our neighborhoods, local businesses, the Public Safety Committee, and numerous other individuals and organizations," Winstrom stated. "While the majority of this feedback has been overwhelmingly positive and supportive, we've also had tough, candid conversations around expectations and the challenges inherent in evolving public safety. Some individuals have expressed disappointment, and I believe in facing these hard conversations head-on, as they are crucial for true progress and building lasting trust."
Winstrom noted that these conversations are ongoing and invited the public to attend the upcoming Commission Night Out on October 21, where GRPD and the Office of Public Accountability will co-host a critical engagement activity. This event will provide another vital opportunity for the community to come together and continue exploring how we can further our shared vision of a Grand Rapids where everyone is safe, and feels safe, at all times.
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Chief Winstrom’s presentation can be viewed in its entirety on the City’s YouTube channel. His presentation materials are available HERE.
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